Returns & exchanges
Our aim is to create a kind & compassionate environment. Therefore, if you are at all unhappy with your purchase, please contact us and we will do our best to assist you.
PLEASE READ THE FOLLOWING GUIDELINES AND SEE TERMS & CONDITIONS
- Full price items ONLY.
- Items must be returned unworn, unwashed, in original condition.
- Contact us within 21 days.
- Cost of return postage is the customer's responsibility.
- We can not be held accountable for lost returns. Registered post is recommended.
- All shipping & handling costs are non-refundable.
- Exchanges may be made depending on current stock at the time.
- Please understand that we do not accept refunds or exchanges on any sale items.
- We reserve the right to refuse any returns.
- Please be aware that there can be differences between the way colours and shades appear on screen as opposed to seeing it in person. We can not take responsibility for these discrepancies.
Cancellations can only be done if item hasn't already been dispatched.
All items are quality checked before shipping. It is the customer's responsibility to inspect the items for any damage or faults, and to contact us within 7 days via email.
- Please see return and exchange policy.